SDS Shared Service
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Recent activity by SDS Shared Service-
When can I make a booking for my ride?
Booking is open for the whole of next week on every Wednesday.
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What do I do if I have a question?
We’re always happy to help. You can drop us an in-app feedback by accessing the side menu > Feedback and we will respond within a couple of business days!
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How can I view SWAT’s Terms and Conditions and Privacy Policy?
SWAT’s Terms and Conditions and Privacy Policy can be viewed in the app under Settings > Legal section.
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Can I change my phone number in the application?
You can update your phone number under Settings > Account section > Profile. Please inform the HR Department to update your phone number in the enrolment system.
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What should I do if I forgot my password?
You can reset your password in the app by clicking ‘Forget Password’, please follow the instructions prompted on the screens.
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I did not receive a verification code.
For verification purposes, your phone number will need to match the number that you have enrolled with SWATBiz. Ensure that you have entered a valid number and you are able to receive SMS OTP on th...
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Can I register with a foreign phone number?
Yes, you can register with a foreign number as long as you can receive the OTP on that number via SMS.
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I am unable to login with my Employee ID, what should I do?
Please check with HR if you are registered in our system.
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What kind of device do I need to download SWATBiz?
You will require at least an Android 7.0 and above and an iOS system of at least 11.0 to download SWATBiz, refer to the following links to download for your device: Apple Store: https://apps.ap...
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How do I register for the app?
Please install the SWATBiz application on your mobile device and create an account using your Employee ID. Please contact your HR department if your Employee ID is not recognised in the system. E...